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Description

KB Home error: Java.lang.UnsupportedOperationException Caused by error in Phase 2 Jelly: plugin://com.glideapp.knowledge/ui.jtemplates/kb_section.xml.5 at line 11

Intermittent issue where particular users are not able to see all related articles on the (kb_home) page.

Steps to Reproduce

No Steps to reproduce the issue at the moment

Workaround

If you are on Knowledge v3 then you can use /$knowledge.do as a knowledge homepage. You will not see this error in $knowledge.do knowledge home page.

kb_home page is related to Knowledge V2 plugin. It is recommended to use Knowledge V3 /$knowledge.do instead of kb_home.


Related Problem: PRB1189640

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Article Information

Last Updated:2020-06-03 16:13:18
Published:2020-06-03