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Unable to resolve domain abc.com while populating domain display cache: no thrown error-- 2600 - Support and Troubleshooting
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  • Unable to resolve domain abc.com while populating domain display cache: no thrown error-- 2600
KB0826934

Unable to resolve domain abc.com while populating domain display cache: no thrown error-- 2600


569 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Error message : Unable to resolve domain abc.com while populating domain display cache: no thrown error-- 2600 are seen in system logs while accessing the records in certain tables.

Cause

Verify does the instance is domain separated or not.

Validate the sys_domain column value from the problematic table records.

If the instance is not domain separated then the sys_domain filed will redirect you to sys_user_group table.

Resolution

If the records in a table is holding a non existing domain name and if the system doesn't find a valid match in sys_user_group table then we this error message will be thrown.


Inorder to overcome this issue, you need to modify the sys_domain field value to global for all the records or create a matching entry in the sys_user_group table.


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