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Custom interactive filter not being applied to widgets - Support and Troubleshooting
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  • Custom interactive filter not being applied to widgets
KB0826547

Custom interactive filter not being applied to widgets


887 Views Last updated : Feb 25, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

The custom interactive filter is not being applied to all the widgets.

Release

All

Cause

A custom interactive filter does not support lazy loading. Lazy loading is when only visible widgets load. More widgets load as the user scrolls down in order to reduce the load on the system and speed up the loading of initial widgets.

The visible widgets are only following the filter condition.

Resolution

Arrange all the widgets following the custom interactive filter on-screen with the filter visible to load simultaneously (meaning no widgets to load when the user scrolls down).

This way, all widgets will load at a time and will follow the custom interactive filter.

Related Links

Custom interactive filter limitation


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