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Description

Issue Description:
Extra spaces are added to the HTML fields in Printer Friendly version

Steps to Reproduce

1. Log in as admin.
2. Go to "kb_knowledge.do" to create a new Knowlege.
3. Set the following source in the Article body field.
<p>test p1</p>
<p>test p2</p>
<p>test p3</p>
4. Save the record.
5.Click on the Setting Cog in the Navigator Banner.
6. Click on the "Printer friendly version"

Expected behavior
The HTML field should be showing the same as on the form.
Actual behavior
There are extra spaces added to the HTML field.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1406490

Seen In

New York Patch 7b
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Fixed In

Orlando Patch 6
Paris

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-21 13:01:14
Published:2020-08-12