Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Error Message on Multilevel Pivot Report "Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data." - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Error Message on Multilevel Pivot Report "Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data."
KB0825681

Error Message on Multilevel Pivot Report "Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data."


2469 Views Last updated : Apr 25, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Multilevel Pivot Report  generates the following error message :

"Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data."

Resolution

Most Probable Cause:
There is limit of 10,000 data points that can be shown on a multi-level pivot report before the error message is triggered. This limit is hard coded and cannot be changed in the system properties table.

Solution Proposed:
You can either filter it to reduce the quantity data being produced to be below the 10,000 data point limit, or you can export the raw data to Excel and create a multi-level pivot report on Excel.
The threashold 10,000 is not for the number of records on the table but the data points generated by the number of unique combination of values for all the fields selected int he pivot table row/column.



The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.