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Add a note on the Activity Log when an attachment is deleted from a record - Support and Troubleshooting
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  • Add a note on the Activity Log when an attachment is deleted from a record
KB0825660

Add a note on the Activity Log when an attachment is deleted from a record


1831 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Summary

When an attachment is deleted from a record, it is not possible to see the attachment from the form nor the information from the Activity Log related to the fact that there was an attachment that has been removed.

As a possible customisation, the platform allows the user to create a Script Action in order to write a Worknote in the record every time an attachment is deleted.

- The information related to the name of the attachment is not available from the event record

Release

All

Instructions

Create the following Script Action.

- Event name: attachment.deleted

- Script:

Related Links

When a record is deleted, it will be possible to see on the Activity Log a Worknote with the message ''An attachment has been deleted."

 


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