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Description

Out-of-the Box the Normalization Data Services does not update any other table referencing company record to point to normalized company records after you have run the Normalization Data Service Guided Set-up.  This is not explicitly stated in our documentation.  But is mentioned in the Guided Set-up.

 

Release or Environment

All current releases.

Cause

This is expected out-of-the-box behavior.

Resolution

The information on the Guided Set-up indicates that we only update references on Configuration Items And Asset.  Please see image below:

Article Information

Last Updated:2020-05-17 17:45:35
Published:2020-05-18