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Incorrect vmWare Tags being discovered and populated in the cmdb_key_value. - Support and Troubleshooting
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  • Incorrect vmWare Tags being discovered and populated in the cmdb_key_value.
KB0824541

Incorrect vmWare Tags being discovered and populated in the cmdb_key_value.


727 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

When we discover multiple Vcenters that have different servers running with same MORids the VMware tags get updated incorrectly in the cmdb_key_value table.

Release

New York and Orlando

Cause

1. In "VCenterVMTagsSensor" we were looking into the table "cmdb_ci_vm_object" which doesn't have vCenter reference column.
2. In "VCenterVMTagsSensor" we call one of the lookup method from "vmUtils" script include which doesn't support the query we expect.
Because of the above two reasons the query was returning all morids irrespective of vCenter, which was resulting in wrong tags being updated.

Resolution

Please apply the update set attached to the article.


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Attachments

Attachments

  • vCenter _ Tags _ Modifications_sys_remote_update_set_2417839cdb410054673ce0b2ca961921.xml

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