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Description

Survey stopped generating even if the Trigger condition is satisfied

Release or Environment

Any

Cause

The "Category Assessable Records" which is the relationship between Metric Category and Assessable Record is missing or was not generated due to a customization.

 

Resolution

To solve the issue, add an entry in [asmt_m2m_category_assessment]

Populate with the survey name, category, and the domain of the survey

Additional Information

Ideally, the survey that was created from survey design should have automatically generate the [asmt_m2m_category_assessment] record

Check how the survey was created and check any customizations running during the creation

Article Information

Last Updated:2020-05-11 15:45:10
Published:2020-05-11