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Flows fail when initiated by a non-admin user - Support and Troubleshooting
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KB0823951

Flows fail when initiated by a non-admin user


9168 Views Last updated : Jul 1, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

Flows initiated by non-admin users fail with the error "Unable to load connection with alias ID <connection alias sys_id>"

Release

All

Cause

A flow can fail if the non-admin user who initates it does not have access to the http_connection table where the flow is stored. 

Resolution

Run the flow as a system user because the flow requires access to the connections and credentials.

In the Flow properties, set the Run as as the System user.


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