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Description

Getting the following error message when updating a record:

onSubmit script error: TypeError: Cannot read property 'getElementsByTagName' of null:

function onSubmit() { var updatedOn = gel('onLoad_sys_updated_on').value; 

Release or Environment

New York

Cause

This error might be coming from this onSubmit client script, if set to true: /sys_script_client.do?sys_id=8ec642040a0a3c7400dc20a338770cc3

Resolution

OOB this script is expected to be set to false. Turning this script off should resolve the issue.


Article Information

Last Updated:2020-05-07 02:42:52
Published:2020-05-07