Now Mobile Branding - Service Portal and Virtual Agent

With branding on the Agent or Now application, it requires configuration on various locations.

• Native Client: Using Client Theme (Only available from Orlando release)
• Service Portal component screens (e.g Create Incident or Requests)
  
  • Buttons: you need to add in sys_properties
    
    • name: glide.sc.mobile.primary_color
    • type: string
    • value: color code
  • The other styling is through the SP themes and CSS changes
• Virtual Agent: Branding and Chat Menu - sys_cs_branding_setup
  
  • Note: These branding configurations do not apply to Mobile platform and the Virtual Agent third-party messaging integrations for Slack, Microsoft Teams, Workplace by Facebook, and Facebook Messenger.