Notifications

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Details

With Orlando release, we now have Desktop Notification available for Agent Chat within Workspace.

The notifications settings are available within the Workspace window.

Please check the image attached below.

Additional Information

This feature is not available in New York release.

To enable desktop notification for Connect Chat, please refer to KB0715874 - Receive desktop notifications for connect chat

Article Information

Last Updated:2020-05-07 02:46:51
Published:2020-05-06
ny_workspace.gif[View]orlando_workspace.gif[View]