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How to change email from address - Support and Troubleshooting
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KB0823655

How to change email from address


6696 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Need to change the From address of the instance and the respective label. 

Resolution

ServiceNow SMTP account has an email address which needs to be changed to reflect the change of email address.

 

Respective label can be edited to change the display name.SMTP email account

Related Links

From address used in either notifications or any inbound actions also needs to be altered accordingly.


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