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Selecting/Opening Cost Plans from Project related list 'Cost Plans' leads to blank screen - Support and Troubleshooting
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  • Selecting/Opening Cost Plans from Project related list 'Cost Plans' leads to blank screen
KB0823409

Selecting/Opening Cost Plans from Project related list 'Cost Plans' leads to blank screen


327 Views Last updated : Aug 28, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

If Projects have more than 200+ children (any record where top task = that project), Cost Plans opened from the Cost Plans related list (which is used OOB), the URL generated will not use the tinyurl parameter and instead, a list of all Cost Plans will be generated in the URL. Since browsers have a limited character limit for URLs, the page will be blank/broken (Varying browsers will have different URL browser string limitations)

Release

London+

Cause

The Cost Plans OOB related list breaks and does not use the tinyurl parameter. (param_tiny). 

Change this related list by swapping out for the 'Cost Plan->TopTask' related list (also OOB). The 'Cost Plan->Top task' related list performs the same list query as the previous.

Resolution

1. Navigate to any Project/Project form
2. In the grey-header, select Configure > Related Lists
3. Replace 'Cost Plans' with the 'Cost Plan->Top task' related list
4. Click SAVE


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