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Failed to write file [ logo ] to database: no thrown error in the System Log - Support and Troubleshooting
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KB0823387

Failed to write file [ logo ] to database: no thrown error in the System Log


476 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

The instance displays the errors as "Failed to write file [ logo ] to database: no thrown error "  in the system Logs when the user navigates to System Applications > My Company Applications module .




Release

Newyork and Orlando

Cause

This is impacted by the PRB1367582 [NewYork: sn_appclient.LogoDownloader is generating "Failed to write file [ logo ] to database" error in System logs]


Resolution

Since these errors are only "noise" and do not seem to have any functional impact, they can be safely ignored. 


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