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Description

The transaction is getting timed out when you are updating a Policy Statement with 4000+ controls due to which few of the controls are not getting updated when you update the Policy Statement.

Steps to Reproduce

- Log in to the instance
- Open the Policy statement which has 4000+ controls, Eg: IT22.C.005 Privileged user access is administered, approved, and controls
- Update Type (from Tier 1 to Tier 2 or any other)
- Navigate to related Controls, you will notice few of the records will not get updated.

Workaround

Issue is happening because the policy statement has 4000+controls, and once the policy statement is updated, there is a Business rule that copies the updated value from policy statement to controls(BR: Cascade Changes). Since the number of controls is large in this case, the quota manager is canceling the transaction as its taking considerable time to update 4000 records. Attaching the update set to make this business rule asynchronous. 


Related Problem: PRB1400424

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - Audit Management PA Content - Madrid 2019 Q1
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Splunk Sighting Search Integration - Madrid 2019 Q1
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Threat intelligence - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-03 12:10:29
Published:2020-06-01