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Selecting the flow record from the flow designer fails: Flow "sys_id" Not found - Support and Troubleshooting
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  • Selecting the flow record from the flow designer fails: Flow "sys_id" Not found
KB0823104

Selecting the flow record from the flow designer fails: Flow "sys_id" Not found


13378 Views Last updated : Jun 26, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

After moving a flow from an update set and opening the flow record from the flow designer, the error message Flow "sys_id" Not found displays .

Cause

The main flow has a sub flow that is not captured in the update set, which is committed to moving the main flow.

The sys_id in the error message corresponds to a [sys_hub_flow_snapshot] record.

The snapshot record can help determine what subflow it refers to.

Resolution

To fix this and open the main flow without errors, capture the sub flow on a new update set, and commit the update set.


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