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Description

Custom Interactive filters stop working after Orlando upgrades. The elements are selected but do not apply to the reports following interactive filters.

Release or Environment

This issue will be observed after upgrading to Orlando.

Cause

In Orlando, two things are mandatory to apply the custom interactive filters: 

  1. You need to call SNC.canvas.interactiveFilters.setDefaultValue method
    2. Call dashboardMessageHandler.publishFilter() method


Resolution

To resolve the issue with the Custom Interactive filters, the code publishing the filter should: 

  1. Call SNC.canvas.interactiveFilters.setDefaultValue() method
    2. Call dashboardMessageHandler.publishFilter() method to publish the filter

For more details about Custom Interactive Filters, please refer to KB0827667.

Article Information

Last Updated:2020-06-09 01:24:11
Published:2020-06-09