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Description

Two collector type fields are being shown differently in a report. One seems to expect a string input while the other one shows a drop-down choice type. 

Cause

In the dictionary of a colletor type field if you make the choice field "Dropdown with -- None --" it will show this field as a choice drop-down in a report. For example, if you make the watchlist in the incident table as a choice field "Dropdown with -- None --" it will show the field in a report as the following image attached below. This is compared to the "work note list" field.

 

Resolution

Change the choice to none if you want to input strings.

Article Information

Last Updated:2020-04-24 08:45:11
Published:2020-04-24