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Description

Mobile Agent App or NOW app, Issues with URL applet pointing to a contact number. For example, if a user creates an URL applet pointing to an SP page that has a widget which will show a contact number.

Resolution

Unfortunately, this is happening because the browser embedded into our app doesn't OOB have all the same functionality as the fully-fledged browser on the phone, so we would need to explicitly add support for protocols like "tel:" or "mailto:"

This is working as expected. This is an enhancement. The recommendation is for customers to leverage our native screens and "smart buttons" where possible. Smart buttons allow for native calling, email, and location. Customers can also log an enhancement and provide use case details in our Idea Portal.

Article Information

Last Updated:2020-04-23 09:47:27
Published:2020-04-23