Notifications

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Description

Have Loom's Sophie open PagerDuty incidents automatically
 

Release or Environment

Sophie standalone versions 3.4.x - 3.7.x

Instructions

In Pager Duty:

Login to your account in Pager Duty. Click Configuration, Then Services:

Click Add New Service.
In the Integration Settings section choose Use our API directly as the Integration Type, and choose Events API v2 in the drop-down.

After completing the form and saving, you will be taken to the new service details page. Copy the displayed Integration Key:

In the Loom web-application:
Go to Settings and select Integrations, then PagerDuty:

Enter the Integration Key and click Save.

That's it. Go to Settings, then Notifications, and create subscriptions that send incidents to PagerDuty.

Article Information

Last Updated:2020-05-17 12:33:33
Published:2020-05-17