Summary
The authoritative DNS nameservers for the service-now.com are hosted with UltraDNS and Akamai.
Release
All ServiceNow releases
Instructions
If you're seeing any issues resolving service-now.com domains (instancename.service-now.com) please do the following:
- Test resolving the domain (instancename.service-now.com) against well-known public DNS servers such as Google Public (8.8.8.8 and 8.8.4.4) and Cloudflare Public (1.1.1.1 and 1.0.0.1) DNS resolvers
- Test resolving the domain (instancename.service-now.com) against one or more of the ServiceNow authoritative DNS servers (see ServiceNow Authoritative Nameservers)
- Identify the DNS server that your network or OS is configured to use, and test resolving the domain (instancename.service-now.com) against that
ServiceNow Authoritative Nameservers
The list of authoritative DNS servers for the service-now.com domain as of early 2020 is below. You can find the current list at any time by visiting a site such as https://dnschecker.org/ns-lookup.php or by using the command dig NS service-now.com on any Linux/Unix/MacOS computer.
dig NS service-now.com
...
;; ANSWER SECTION:
service-now.com. 3600 IN NS edns140.ultradns.com.
service-now.com. 3600 IN NS ns1-98.akam.net.
service-now.com. 3600 IN NS edns140.ultradns.net.
service-now.com. 3600 IN NS aus1.akam.net.
service-now.com. 3600 IN NS usw1.akam.net.
service-now.com. 3600 IN NS usc4.akam.net.
service-now.com. 3600 IN NS use1.akam.net.
service-now.com. 3600 IN NS edns140.ultradns.org.
service-now.com. 3600 IN NS ns1-234.akam.net.
service-now.com. 3600 IN NS eur6.akam.net.
service-now.com. 3600 IN NS edns140.ultradns.biz.
service-now.com. 3600 IN NS use3.akam.net.
;; ADDITIONAL SECTION:
aus1.akam.net. 43812 IN A 184.85.248.65
edns140.ultradns.biz. 36091 IN A 204.74.67.140
edns140.ultradns.com. 41345 IN A 204.74.66.140
edns140.ultradns.net. 36355 IN A 204.74.110.140
edns140.ultradns.org. 38491 IN A 204.74.111.140
eur6.akam.net. 22428 IN A 2.22.230.64
ns1-98.akam.net. 21830 IN A 193.108.91.98
use1.akam.net. 269 IN A 72.246.46.64
usc4.akam.net. 43178 IN A 184.26.160.65
use3.akam.net. 6122 IN A 96.7.49.65
usw1.akam.net. 31546 IN A 23.61.199.66
ns1-234.akam.net. 22423 IN A 193.108.91.234
edns140.ultradns.com. 51291 IN AAAA 2001:502:f3ff::28c
...