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Unable to select a scoped application from the application picker - Support and Troubleshooting
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  • Unable to select a scoped application from the application picker
KB0822435

Unable to select a scoped application from the application picker


3007 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

The System administrator or the application administrator are unable to select the custom scoped application from the application picker.

Release

All Releases

Cause

Application administration is checked for the custom scoped application in the sys_app table. As part of the administration, customer might have created application admin and application developer roles. For these roles, the elevated privilege option might be selected as per the below screenshot.

 

 

Resolution

If Elevated privilege is selected, the user should either elevate their access upon login or they should uncheck the Elevated privilege option so that the access will be granted without elevating.


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