Agent Workspace loads a blank page, console shows "snComponentLoader is not defined" error
Release or Environment
This happens when upgrading an instance from New York Patch 4 Hotfix 5 to new York patch 5. The reason is that NYP4H5 contains a higher Agent Workspace plugin version than NYP5, causing the application to break.
To address this issue you must upgrade your instance to a higher Patch/Release. Ex. NYP5H4 or NYP7