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Description

Fairchild/Mastero/BCM app is not showing archived plans

Release or Environment

NewYork

Cause

Archived plans are being hidden by a Query business rule

Resolution

The Query business rule named "Read Security" is hiding the 'Archived' plans.
Link: https://hearstmagdev2.service-now.com/nav_to.do?uri=sys_script.do?sys_id=e39dceb7dbe13a00aab8ff9dbf9619de

The business rule is calling the script include "PlanSecurityUtilsExt" and calls the function 'CanRead' that adds additional query to filter out the 'Archived Plans'

Please note that 'PlanSecurityUtilsExt' extends that parent 'PlanSecurityUtils' script include where the function 'CanRead' is actually defined.

If you would like change the behavior, the function 'CanRead' can be overrided in the 'PlanSecurityUtilsExt' script include.

Article Information

Last Updated:2020-04-13 13:55:41
Published:2020-04-13