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Description

Not able to submit records via Record Producer on the portal.

Following error can be seen in the browser console. error: message: "Cannot find function validateMaxRowCountMultiRowVS in object [object Object]." detail: "TypeError: Cannot find function validateMaxRowCountMultiRowVS in object [object Object]. (sys_ws_operation.4b9f0a8967101200d22b794717415a30.operation_script; line 45)"

Cause

While submitting the form, there is a 500 error at console as follows:
{"error":{"message":"Cannot find function validateMaxRowCountMultiRowVS in object [object Object].","detail":"TypeError: Cannot find function validateMaxRowCountMultiRowVS in object [object Object]. (sys_ws_operation.4b9f0a8967101200d22b794717415a30.operation_script; line 45)"},"status":"failure"}

The error is caused by an OOB Scripted REST Resource 'Submit a Record Producer' that came from the 'Service Catalog REST API (com.glideapp.servicecatalog.rest.api)' plugin. 

Resolution

To resolve this issue, repair the plugin.

  • Go to the 'Plugins' from the left navigator
  • Search for the 'Service Catalog REST API (com.glideapp.servicecatalog.rest.api)' plugin
  • Open the record and click on the 'repair' related link

Article Information

Last Updated:2020-06-15 10:36:48
Published:2020-04-13