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UI Timezone Configuration - Loom Predictive Intelligence
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KB0820899

UI Timezone Configuration


377 Views Last updated : Feb 28, 2024 public Copy Permalink
KB Summary by Now Assist

Summary

This article describes how to configure your Loom instance (Sophie) to show information in your local time zone. 


Required role: Admin 


*Important: By default, the UI will show the timezone per each user's browser information. 

Once this setting is updated, it will reflect for all users. 

For example, if a user changes the timezone manually to UTC, all users will see UTC as the timezone configured in the UI.


To revert changes + return the UI to a state where the UI uses the browser for timezone:

1. Delete the record created in the DB as a result of this change. 

2. Restart Loom

3. In Kibana Advanced settings, change the timezone to 'Browser' 

*Please contact your Loom administrator to perform this

Release

Sophie Standalone V 3.5.x - 3.8.x

Instructions

To change the default time zone please log in to your Loom instance. 

In the left Menu bar, please select the Settings cog icon. Then the Setting sub menu, followed by the General cog tab.

















You should see a "Timezone:" drop down menu. 

Please select the timezone that fits with your local clock, or the timezone you wish to be using when you are viewing the incidents and raw data in the system. 

Please note that this is NOT changing the time-zone for the raw data that is being sent to Loom, but rather your view of this information. 



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