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Description

Since upgrading to New York (from London), resource allocations are not getting actuals populated as per the processed time cards. On the allocation workbench, actuals breakdowns also show no data.

Resolution

The issue is related to the Resource Allocation Daily records not having the actual hours on the time cards populated, and, for that reason, not rolled up tot he resource allocation record.
This may be due to the fact that "Process Time Card" business rule has been customized and is disabled.
In London, the behavior was different as the daily allocations were updated by "Populate resource actuals " that no longer exists in New York as "Process Time Card" will call TimeCardProcessHandler.process to handle all the process.

Additional Information

Reverting "Process time card" business rule to Out-Of-Box will get the issue fixed.

Article Information

Last Updated:2020-04-08 02:30:52
Published:2020-04-08