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Description

Dashboards have widgets display a message "No data to display", even though, the data is present in the table, data collector jobs are collecting data with no issues/errors

Cause

The domain where scores are collected and the domain of 'Run as' user for data collector jobs are different.

 

Resolution

To collect scores from a particular domain, ensure the Run as user is a member of that domain.

  • Navigate to sysauto_pa.LIST
  • Look up for the respective data collector and historic jobs related to widget indicators
  • Check "Run as" user record details

- Change "Run as" user for the job to the user from same domain where the scores are being collected from.
(or)
- Update "Run as" user record's domain to the domain where the scores are collected from.

Article Information

Last Updated:2020-05-08 09:27:23
Published:2020-05-08