Task SLAs with no name attached to multiple records.
Release or Environment
New York, Madrid
Undefined SLA definition on the customer's instance.
- Review the Task SLA that attached
- See the SLA definition field on the task SLA shows as undefined
- Review the SLA Definition table for SLA Definitions that is undefined (has no name)
- Deactivate or delete the undefined SLA Definition and run a Repair SLA on the affected records.