Task SLAs with no name attaching to incidentsDescriptionTask SLAs with no name attached to multiple records. Release or EnvironmentNew York, MadridCauseUndefined SLA definition on the customer's instance.ResolutionReview the Task SLA that attachedSee the SLA definition field on the task SLA shows as undefinedReview the SLA Definition table for SLA Definitions that is undefined (has no name)Deactivate or delete the undefined SLA Definition and run a Repair SLA on the affected records. Additional Information