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Embedding ServiceNow pages using iFrames on external websites - Support and Troubleshooting
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  • Embedding ServiceNow pages using iFrames on external websites
KB0820074

Embedding ServiceNow pages using iFrames on external websites


14318 Views Last updated : Jul 23, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

Customers may encounter issues when attempting to use an iFrame on an external website to open ServiceNow pages.

Release

Utah and later

Cause

In earlier versions, loading a ServiceNow page from an external site was not supported due to different origin restrictions. However, starting with the Utah release, this limitation has been addressed by allowing modifications to the HTTP Header Response.

Resolution

With the Utah release, it is now possible to modify the HTTP Header Response to enable embedding ServiceNow pages using iFrames on external websites. This can be configured to allow the page to be loaded from a different origin, resolving the previous issue.

Related Links

Configure HTTP response headers


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