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How to clear history from workflow context visualization of running workflows - Support and Troubleshooting
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  • How to clear history from workflow context visualization of running workflows
KB0819959

How to clear history from workflow context visualization of running workflows


355 Views Last updated : Sep 21, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

To see the latest workflow go to context and click on show workflow-related link.

Steps to Reproduce:
Go to workflow contexts table -> workflow version -> xyz -> show workflow(link)
You see the workflows which are finished earlier and we need to move ahead to open the latest workflow which is running.

Release

ALL

Cause

OOB behavior

Resolution

The view the latest workflows go to context and click on show workflow.
In order to achieve the requirement:

Need to customize UI Action to achieve this-
https://<instance_name>.service-now.com/sys_ui_action.do?sys_id=b01b27b60a0a0bae001d2f586b375bcc

Changes:
url.addParam('sysparm_show_all', 'true'); to url.addParam('sysparm_show_all', 'false');

NOTE: Please do not perform these changed without consulting your dev team.


Related Links

workflow context


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