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Records are getting created with incorrect date format after an upgrade - Support and Troubleshooting
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  • Records are getting created with incorrect date format after an upgrade
KB0819779

Records are getting created with incorrect date format after an upgrade


387 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

  • Schedule job is creating assessments with incorrect date format.
  • This issue started happening after an upgrade.

Cause

  • After upgrading, the date and time formats changed to "?". This can be checked in the basic configuration on the instance

  • That is the reason assessments are getting created with incorrect date format

Resolution

  • Reverted the Date and Time formats with the OOB formats and that fixed the issue

               >Date Format - yyyy-MM-dd
               >Time Format - HH:mm:ss (24 hour)

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