Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory. - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory.
KB0819358

The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory.


9593 Views Last updated : Jan 28, 2024 public Copy Permalink English (Original)
  • English (Original)
  • Japanese
KB Summary by Now Assist

Issue

  • In Flow designer, the action for Lookup Group in AD Spoke returns errors in most instances where it's run.

 

  • The error returned is : The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory. 

Cause

  • The mid server script file used in the action is executing an invalid command which generates the error because no valid module file was found in any module directory.

 

  • The issue is mostly due to the Mid server or AD Spoke plugin installation 

Resolution

  • Make sure you have the latest powershell version.

 

  • Review your midServer configuration and make sure you meet the midserver requirements for Microsoft AD Spoke

Related Links

For more information about Midserver and AD Spoke integration, please follow our documentation link to Microsoft AD spoke


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.