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Description

Special Handling Notes do not wrap around on the pop-up screen.

Steps to Reproduce

1. Create a Special Handling Notes on any Incident Record.
2. Set Display as pop up alert to true on Special Handling Notes Form.
3. Go to the Incident Form and add Special Handling Notes Pop Up from Form Layout.
4. Reload the form and find the Special Handling Notes.

The Content in Special Handling Notes do not wrap, with words splitting up into the next line, instead of showing as given in the message on SHN form.

Workaround

This problem is targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix. 



Related Problem: PRB1378591

Seen In

There is no data to report.

Intended Fix Version

New York Patch 10 (NP10)
Paris

Fixed In

Orlando Patch 5

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-04 02:52:44
Published:2020-06-03