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Emergency Self Report Application - 'Requested For' dropdown list shows all users for Managers instead of only the Direct reports - Support and Troubleshooting
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KB0819004

Emergency Self Report Application - 'Requested For' dropdown list shows all users for Managers instead of only the Direct reports


311 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

In the Emergency Self Report Application, the 'Requested For' dropdown list in the Dashboard shows all users for Managers instead of only the Direct reports

Release

NewYork

Cause

The 'requested_for' field was not added to the 'Crisis Task' table as there was a custom field added on the 'task' table with the same name. Because of this, the reference qualifier for the field was not added and therefore the manager was shown all the users instead of the expected direct reports.

Resolution

To resolve the issue, a dictionary override can be added to the above-mentioned field on the 'task' table so that we can have the same configuration as the OOB field.

The 'reference qualifier', 'attributes', and 'mandatory' are the fields that need to be overridden.


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