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Assessment not displaying Source name in portal when there is only source in the assessment instance - Support and Troubleshooting
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  • Assessment not displaying Source name in portal when there is only source in the assessment instance
KB0818535

Assessment not displaying Source name in portal when there is only source in the assessment instance


375 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Assessment not displaying Source name in portal when there is only source in the assessment instance

Release

NewYork

Cause

For the 'Assessment metric type' the field 'Pagination setting for service portal view' is set as 'none'

Resolution


For the 'Assessment metric type' the field 'Pagination setting for service portal view' is set as 'none' and therefore the name of the source (assessable record) is not shown.


The name will be visible if the value is changed to either 'question' or 'category'


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