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Description

Subflows that do not have Latest Snapshot on the instance can not be put on a flow

Steps to Reproduce

1. Create a flow.
2. Try to add Requested Item Manager Approval subflow to the flow.
3. Notice nothing happened and the rest request returned a flow not found.

Workaround

Workaround script to fix this by setting the latest snapshot to the same id as the master snapshot on the three catalog Sub Flows that aren't working.

var gr = new GlideRecord("sys_hub_flow");
gr.addQuery("master_snapshot", "!=", "");
gr.addQuery("type", "subflow");
gr.query();
while (gr.next()){
var snapshot = new GlideRecord("sys_hub_flow_snapshot");
if (snapshot.get(gr.latest_snapshot))
continue;

gs.print("Fixing latest snaphot for " + gr.name);
gr.latest_snapshot = gr.master_snapshot;
gr.setWorkflow(false);
gr.update();
}


Related Problem: PRB1392398

Seen In

There is no data to report.

Intended Fix Version

Paris

Fixed In

New York Patch 8
Orlando Patch 3

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2020-04-20 00:20:42
Published:2020-04-20