Issue
Cannot see the Request (sc_request.parent) related list on the incident form even after configuring it.
Release
ALL
Cause
The "Omit if empty" option is checked on the list control for the related list
By default "Omit if empty" is set to true when shipped OOB.
Resolution
Go to the list control for the related list (sc_request.parent) and uncheck the "Omit if empty" option: /sys_ui_list_control_list.do?sysparm_query=nameSTARTSWITHincident%5Erelated_listSTARTSWITHsc_request.parent&sysparm_view=