NewYork - After reloading the form HTML field does not display on the Activities -only for IE browser

Steps to Reproduce

1- Login to Newyork instance with IE browser
2- Create a new HTML field for task table say " Test HTML"
3- GoTo the incident form, right-click and configure -> form layout and add the field on the form.
4- On the Activities, configure the available fields and add the new field "Test HTML" and save
5- Create a new incident, with large content and table content included in the "Test HTML" field and save
6- Under the Notes tab, the activities fields show the HTML content added
7-Go to the "Related Records" tab and Right-click the header and "Reload form"
8-Go to the "Notes" tab and check the activities field

Actual Behaviour: Activities field does not display the HTML field content
Expected Behaviour: Activities field should display the HTML field content

Note: The issue is not reproducible on chrome browser


This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1361134

Seen In

New York Patch 1

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-03-18 20:19:40