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Description

Could you please help us identify when, how and who deactivated the following record producer? 

Release or Environment

All instance version

Cause

Manual transaction on the record resulted in active = false

Resolution

  1. Navigate to sys_update_version table
  2. Sort by 'Updated on' column to find last updated record.
  3. Please open this record in the form view & check field : payload & search for the field value , which got changed.
  4. In this case, found Active=false in latest record & when compared this with second last record , where Active=true
  5. Value in sys_created_by field of this record in [ sys_update_version ] table helped in finding which user performed this.

    More about Version Records

Article Information

Last Updated:2020-03-18 18:08:04
Published:2020-03-19