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Description

Slave switch ip address is populated with master switch ip address.
Master Device CI Mgmt IP is being placed on the slave/standby device.

Expectation:
Mgmt IP should only be populated on master as it is the only addressable switch.

Steps to Reproduce

Affected instance(s): actssdev04
Affected version(s): NY P3
Slave Switch:
https://actssdev04.service-now.com/nav_to.do?uri=cmdb_ci_ip_switch.do?sys_id=754e9edbdbd1801034b164a14a9619b1
Master Switch:
https://actssdev04.service-now.com/nav_to.do?uri=cmdb_ci_ip_switch.do?sys_id=ab3edadbdbd1801034b164a14a961910%26sysparm_view=switch_with_routing

Workaround

  • Goto Pattern Designer -> Pre Post Processing in App Nav.
  • Import the attached pre-sensor script attached.

 

Script behavior: The ip address on the slave switch will be cleared before the sensor processes the payload.

For slave switches that have been discovered with ip address populate prior to workaround deploy, the CI (slave ip switch) ip address need to be cleared first.


Related Problem: PRB1383986

Seen In

There is no data to report.

Fixed In

Paris

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-04-02 13:33:08
Published:2020-04-02
sa_pattern_prepost_script_16e300661b9f4c10b9a4da86cc4bcbdb.xml[View]