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Not able to select field values in the workflow switch activity. - Support and Troubleshooting
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  • Not able to select field values in the workflow switch activity.
KB0818156

Not able to select field values in the workflow switch activity.


439 Views Last updated : Sep 21, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

We are NOT able to select field values in the workflow switch activity.

 

Steps to reproduce: Attempt to add a switch to a workflow and select type == field, then try and select a field, it doesn't let me select this.

Release

All Versions

Cause

1. The workflow activities appear to be opening the sys_popup view.
2. In the user preference, We were able to see that the user was having the sys_popup view.
3. sys_popup will not have all advanced options on the form.

Resolution

Update the user preference of the user to diagrammer view.

wf_activity.view
wf_activity_list.view

Reason: Diagrammer View is the advanced view available on the Workflow Version form that enables Workflow designers to manage conditions, inputs, activities, applications, schedules, stages, and estimated runtime.


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