After installing the Emergency Self report application, it finished without reporting errors. However, when a user tries to assign the new roles to the appropriate groups, they are not finding the two new roles that begin with x_snc_crisis along with new properties in sys_properties.list.
Install Emergency Self Report (docs) mentions the roles:
Release or Environment
The documentation is incorrect. ServiceNow is actively working to fix the documentation.
The name of roles are:
and the system properties that are installedm their name should start with "sn_imt": /sys_properties_list.do?sysparm_query=nameLIKEsn_imt