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[SAMP\License Key] Feasibility to track the License key of a Product - Support and Troubleshooting
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  • [SAMP\License Key] Feasibility to track the License key of a Product
KB0818081

[SAMP\License Key] Feasibility to track the License key of a Product


1366 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Summary

  • For any assets created via Software Entitlement import is there any automated way in ServiceNow to detect the License Key information of the Product.

Release

  • Instance with SAMP plugin enabled.

Instructions

  • ServiceNow do not have any automated feature to obtain the License Key information of a Product using SAMP OOTB.
  • But the License Key information can be tracked, by manually inputing the License Key information of a Product during Software Entitlement import (or) navigating >> Software Entitlement and open any entitlement and under the Related Links "License Keys" tab, you can fill in License Keys manually.


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