Description

• For any assets created via Software Entitlement import is there any automated way in ServiceNow to detect the License Key information of the Product.

Release or Environment

• Instance with SAMP plugin enabled.

Instructions

• ServiceNow do not have any automated feature to obtain the License Key information of a Product using SAMP OOTB.
• But the License Key information can be tracked, by manually inputing the License Key information of a Product during Software Entitlement import (or) navigating >> Software Entitlement and open any entitlement and under the Related Links "License Keys" tab, you can fill in License Keys manually.