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Rest API fails to post attachment, if the name contains square braces (or other special characters). - Support and Troubleshooting
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  • Rest API fails to post attachment, if the name contains square braces (or other special characters).
KB0817665

Rest API fails to post attachment, if the name contains square braces (or other special characters).


977 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

  • Example filename 
https://****api/v1/CreatAttachment?table_name=sn_customerservice_case&table_sys_id=xxxxxxxx&file_name=yyyyy[zzzzz].png
  • if the filename contains "[" and "]" , then API fails to post the attachments, but if the name of the filename is simple then it works perfectly fine.
  • Error Messages :
trax BR inc2.2: Error executing REST request: Invalid uri


and


Invalid query

 

Cause

  • The square brackets ( [zzzzz] ) are not escaped and so the filename is not correct.

Resolution

  • Solutions are to either escape the square brackets or use URL encoding 

 

e.g.

Changed

file_name=yyyyy[zzzzz].png'

to

file_name=yyyyy%5Bzzzzz%5D.png'



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