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Description

closed_on date not being set when Vulnerable Item is closed via the scheduled download of Qualys data.

Resolution

The execution order in the "rjMap Qualys Values" Business Rules seems to have been changed/customized.
The order should be less than the "Transit to Closed" Business Rule (order 100) as this Business Rule is expected to run after "rjMap Qualys Values".

  1. Navigate to System Definition > Business Rules
    2. In the Name column, type "rjMap Qualys Values" and go to the record
    3. Change the Order field to 95
    4. Save the form
    5. Run the integration and see if this corrected the closed_on field population

Article Information

Last Updated:2020-03-12 10:55:22
Published:2020-03-12