Description

 

Slowness because of high memory contention when the job 'Flow Engine Event Handler' is running

Release or Environment

 

New York Release

Cause

 

You can experience slowness on the app node where the job Flow Engine Event Handler is running because of high memory contention

Resolution

 

To prevent reoccurrence you can change the property com.snc.process_flow.reporting.level to value to OFF

Additional Information

 

This documentation will give you more insight on the property com.snc.process_flow.reporting.level: Link: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/flow-designer/concept/flow-execution-details.html