Description
Accessing an instance URL after clone redirects to "external_logout_complete.do" instead of IDP login page.
Release or Environment
ALL
Cause
From the Logs,
2020-03-06 04:18:24 (092) Default-thread-14 D22AB04B1B538010537EDC25CC4BCBD9 txid=1a2ab04b1b53 WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: syntax error
Caused by error in Installation Exit: 'MultiSSO' at line 1
==> 1: gs.include("PrototypeServer");
2:
3: gs.include("MultiSSO_SAML2_Update1");
4: gs.include("MultiSSO_DigestedToken");
Single Sign-On Script is missing in the IDP record.
Resolution
Add Single Sign-On Script to the IDP record ( MultiSSO_SAML2_Update1 or MultiSSOv2_SAML2_custom) to fix the issue.